1. Acceptance of Terms: By making an advance payment through our online platform, you agree to be bound by these terms and conditions.

2. Advance Payment: An advance payment refers to a partial or full payment made by the customer before the scheduled appointment for a scan at Sethupathy Fetal Medicine Centre

3. Refund Policy:
a. 100% Refund: A 100% refund will be provided if cancellation occurs more than 7 working days before the scheduled appointment date.
b. 50% Refund: A 50% refund will be provided if cancellation occurs between 5 and 7 working days before the scheduled appointment date.
c. 0% Refund: No refund will be provided if cancellation occurs less than 4 working days before the scheduled appointment date.
d. All the refunds will be processed within 7 working days

4. Purpose: Advance payments are made to secure a scan appointment slot at Sethupathy Fetal Medicine Centre.

5. Amount and Method: The amount of the advance payment will be specified at the time of booking, and acceptable payment methods will be provided on our online platform.

6. Confirmation: Your advance payment serves as confirmation of your appointment booking. Upon receipt of the advance payment, we will send you a confirmation email or message with details of your appointment.

7. Deduction from scan amount: Upon completion of the scan, the advance amount paid will be subtracted from the total scan fee during the final payment process.

8. Rescheduling Under Emergency Circumstances: In the event of an emergency, preventing attendance on the scheduled scan date, where notification is received before or on or after the last 4 working days from the appointment date, the appointment can be rescheduled to a more convenient date or time, subject to availability. No refund will be provided under these circumstances.

9. Non-transferable: Advance payments are non-transferable and may not be assigned to another individual or entity without prior consent from Sethupathy Fetal Medicine Centre.

10. Security: We employ industry-standard security measures to protect your payment information. However, we are not liable for any unauthorized access or breach of security that may compromise your payment details.

11. Disputes: Any disputes regarding advance payments will be resolved in accordance with our dispute resolution policy, time taken to resolve depends upon the dispute that arises.

12. Modification of Terms: We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website or platform.

13. Governing Law: These terms and conditions are governed by the laws of Sivagangai, and any disputes will be subject to the exclusive jurisdiction of the courts in Sivagangai.

By proceeding with an advance payment, you acknowledge that you have read, understood, and agreed to these terms and conditions.

For any inquiries or clarifications regarding advance payments, please contact us at Mobile : 90 435 922 83; 90 435 922 84; Mail : info@sethupathyfetalmedicine.com

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